Insurance and Billing
STAT MED Urgent Care is In-Network with Most Major Insurance Plans
STAT MED Urgent Care is in-network with most insurance providers, including Medicare, CCHP, and VA-authorized urgent-care programs. We are also Kaiser-friendly, which means we can see Kaiser patients and will process claims directly with Kaiser.
Tip: Most insurance plans cover urgent care visits and related services for non-life-threatening illnesses and injuries. Your costs depend on your plan’s copay, deductible, and coinsurance. To avoid unexpected charges, contact your insurance provider for details about your individual coverage at STAT MED Urgent Care.
Does STAT MED Take My Insurance?
Most Major Insurance Providers: Yes
Medicare: Yes
STAT MED Urgent Care accepts Medicare.
Contra Costa Health Plan - CCHP: Yes
STAT Med Urgent Care is an approved preferred provider for CCHP patients.
Kaiser Members: Yes
Many Kaiser members choose STAT MED when Kaiser facilities are closed or busy. Please upload your Kaiser member information when booking. We handle the related billing process to make your care seamless.
Veteran Administration Benefits Coverage: Yes
STAT MED is a VA-Authorized Urgent Care Provider.
Bring your government-issued ID; eligibility is confirmed through VA benefits.
Work Injuries / Employer Coverage: Yes
We coordinate directly with employers and insurance adjusters for smooth claims handling and timely return-to-work documentation. First injury evaluation is handled at any of our STAT MED Urgent Care Clinics – just walk-in or book online like any other urgent care patient. Please alert staff that you have a work injury. Follow-up visits and needed paperwork are handled by our dedicated Worker Injury team.
No Insurance? Use Our Self Pay Option
with Affordable Cash Rates
Please speak with our front desk staff for our up to date cash payor fee schedule.
Medi-Cal: STAT MED does not accept Medi-Cal except for Contra Costa County’s Contra Costa Health Plan. Medi-Cal patients cannot use our cash pay option.
Questions About Insurance Coverage for Urgent Care Services
No. STAT MED welcomes all patients, regardless of insurance network status. If your plan lists STAT MED as in-network, your visit cost is typically lower. Out-of-network patients can still be seen but may have a higher copay or deductible. Check with your insurer to confirm your benefits.
Most plans require an urgent-care copay, which you’ll pay when you check in. If your plan applies a deductible or coinsurance, you may receive a statement after your insurer processes the claim.
Usually, yes — most insurance plans include diagnostic testing as part of urgent-care coverage. Coverage levels vary by plan, so your insurer can confirm whether additional deductibles or coinsurance apply.
Yes. When you check in online, you can securely upload a photo of your insurance card and enter policy details. This helps our team verify benefits before your visit and shortens your check-in time at the clinic.
Yes. STAT MED is in-network for Medicare and Contra Costa Health Plan (CCHP). Bring your current ID card, and we’ll handle the claim directly with your insurer.
Yes, many Kaiser members use STAT MED Urgent Care when Kaiser facilities are closed or busy. We’re Kaiser-friendly and handle related billing to make your visit as seamless as possible.
Yes. STAT MED is a VA-Authorized Urgent Care Provider. Bring your government-issued ID; eligibility is confirmed through your VA benefits at the time of service.
Yes. STAT MED is an approved California Workers’ Compensation provider. Please notify our team if your visit relates to a work injury so we can route billing correctly and ensure proper documentation.
We offer affordable self-pay rates for urgent-care visits, X-rays, and labs. Ask the front desk staff for current fee details.
Yes. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) cards are accepted for eligible medical expenses.
After your insurer processes the claim, you’ll receive an Explanation of Benefits (EOB) showing what was paid and any balance owed. If there’s a remaining patient responsibility, STAT MED will send a statement that clearly explains your charges.
Call the member number on your insurance card and ask:
Is STAT MED Urgent Care in-network for my plan?
What’s my urgent-care copay, deductible, or coinsurance?
Are X-rays and lab tests included?
You can also upload your insurance card during online check-in, and our registration team will try to confirm your coverage before your visit.
No. Insurance providers do not typically cover sports physicals. At STAT MED, we offer these needed sports, camp, and school clearance physicals at affordable cash rates.
Yes. If you have secondary coverage, we’ll automatically bill it after your primary insurance processes the claim.
If your plan has an annual deductible and you haven’t met it yet, the visit amount may apply toward that deductible. Your insurer will determine how much is applied and notify you on your EOB.
We can provide a general estimate based on your plan’s urgent-care copay or deductible, but exact costs depend on the services your provider deems necessary for your medical care and your insurer’s processing.
If you’ve already received care and need to pay your bill, you can do so securely online.